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Install the Zoom Client

Installing Zoom
You will be prompted to install Zoom when you start or join a Zoom meeting. You may also install the Zoom software using the link below.

Zoom Recordings

By default, all recordings made in Zoom will be uploaded to the cloud and automatically transferred to UTEP's video management system, YuJa. The video will be available in YuJa within an hour after it is transferred, along with its closed-captions. Closed captions can be reviewed and corrected afterwards in YuJa.

How it works:

2. Log into
3. Video can be found in My Zoom Recordings folder

Video Tutorials:

View more information on using YuJa at UTEP.

Zoom Retention Schedule

Zoom cloud recordings older than 7 days that have been automatically transferred to YuJa will be deleted from Zoom's cloud storage, after which, they will remain in YuJa (permanently) where you can continue to download and manage them. Zoom cloud recordings that have NOT been automatically transferred to YuJa will be deleted from Zoom’s cloud storage after 121 days.

Zoom stores deleted recordings in the trash for 30 days. After 30 days in the trash, the recording is permanently deleted, and it cannot be recovered. Seven days before the recording is deleted permanently, Zoom will email a warning message to the Zoom meeting host.

Zoom in Blackboard

Zoom features with Blackboard

Zoom Team Chat – Create a class channel to keep the conversation going via Zoom Team chat outside of the class. and .

Zoom Whiteboard - Share Whiteboards created during class meetings with students. and .

Zoom Scheduler - Schedule hours of availability so students can book a time to meet. and .

Frequently Asked Questions

Q: When scheduling a Zoom meeting through Blackboard, how will my students access the session?
A : Once you add a tool link to your course menu (see instructions on Getting started), your students will be able to access that and be able to view and join all your scheduled meetings for that course.

Q: What features are available through the UTEP zoom license?
A : The features available in UTEP’s license can be found in Zoom’s Business plan.

Q: How many participants can I have hosted in a Zoom meeting?
A : Up to 300 people.

Q: Is UTEP’s license available to a student who has an instructor or TA role in a Blackboard course?
A: Yes. If a student has an instructor or TA role in a course, please have the instructor of the course email helpdesk@utep.edu to request an upgraded license for the student.

Q: How do I opt-out of the Zoom to YuJa recording auto-transfer?
A : To opt-out, contact Technology Support at ts.utep.edu. If you choose to opt-out, your Zoom recordings will NOT be transferred to YuJa and will remain in the Zoom cloud storage for 120 days before they are automatically removed.

Q: How do I save my recordings on a local device?
A : . By saving your Zoom recordings on your local device, they will NOT automatically transfer to YuJa, nor will they be available in the Zoom cloud storage.